Protecting People from Money Mule Recruitment

Protecting People from Money Mule Recruitment

Protecting People from Money Mule Recruitment

Behavior change interventions to prevent young people from being recruited as money mules
money mules cybercrime fraud
The Challenge

The use of money mules to launder criminal money is increasing. At the time of this project, a large segment of money mules consisted of young people aged 18 to 25. Many of them were unaware of the serious consequences of their actions. Money mules almost always end up being tracked down and found complicit in money laundering, leading to severe financial repercussions such as frozen bank accounts, police reports, and blacklisting, which makes it difficult to access banking services in the future.

Money mule recruiters often use social pressure and requests for help to manipulate potential money mules into sharing their bank details. Think of building trust, acting as if they are friends, altercasting, or making use of the need to belong. and a sense of camaraderie to manipulate young people into sharing their bank details. In addition, the attitude of “this won’t happen to me” prevails, which shows that the risk perception of being recruited (unwillingly) is lower than is realistic.

For a Dutch bank, I was tasked with researching the psychological mechanisms behind money mule recruitment and developing behavioral interventions aimed at preventing people from falling victim to fraud.

The Work

The goal for this project was clear: protect young people from money mule recruitment. After studying and scoping the behavioral landscape, I designed interventions aimed at 1) enhancing motivation to safeguard personal banking information, including bank cards, PIN codes, and login credentials, and 2) boosting financial vigilance to promote safer behaviors.

A two-part experiment was conducted using a money mule simulation game, designed to test these interventions while minimizing ethical concerns and socially desirable responses. The results were promising: there was a significant increase in safe financial behaviors among participants, reducing the likelihood of them sharing their bank details with others.

This research not only offers initial evidence of effective strategies to protect people from money mule schemes but also enriches the existing body of knowledge on the topic.

Additionally, I wrote an advisory report prepared for the bank, outlining experimental findings and offering practical recommendations for implementing these behavioral change techniques in the real-world setting.

The Work

The goal for this project was clear: protect young people from money mule recruitment. After studying and scoping the behavioral landscape, I designed interventions aimed at 1) enhancing motivation to safeguard personal banking information, including bank cards, PIN codes, and login credentials, and 2) boosting financial vigilance to promote safer behaviors.

A two-part experiment was conducted using a money mule simulation game, designed to test these interventions while minimizing ethical concerns and socially desirable responses. The results were promising: there was a significant increase in safe financial behaviors among participants, reducing the likelihood of them sharing their bank details with others.

This research not only offers initial evidence of effective strategies to protect people from money mule schemes but also enriches the existing body of knowledge on the topic.

Additionally, I wrote an advisory report prepared for the bank, outlining experimental findings and offering practical recommendations for implementing these behavioral change techniques in the real-world setting.

© 2024 Roos van Duijnhoven